Support - FAQ

Frequently Asked Questions

Support - FAQ (Mobile)

Support

Frequently Asked Questions

Does DailyCha-E really remove chlorine?

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Yes, absolutely. DailyCha-E products meet NSF standards for chlorine removal and are certified by official agencies including KCL (antibacterial testing) and KEWI (residual chlorine testing). Our ACF filters are the same type used in major water purifiers, ensuring reliable performance backed by multiple certifications.

Can the filter remove lead and other harmful substances?

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Our ACF filters, used by major water purifier companies, effectively remove lead and other harmful substances such as benzene, toluene, and various heavy metals. The filter also provides 99.9% antibacterial function against bacteria and microorganisms. All performance claims have been verified by certified testing agencies (KCL, KEWI, KTR, KOTITI).

Is the DS-1 showerhead safe to use with hot water?

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The DS-1 showerhead is designed for use with water temperatures between 0°C and 65°C. Avoid prolonged exposure to temperatures above 80°C. Typical shower water temperature is around 60°C, which is perfectly safe for our product.

How often should I replace the filter?

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Filter replacement depends on usage and water quality. General guidelines: ACF Filter (3-6 months), Vitapresso Capsule (4-5 weeks), Sediment Filter (2 months). Replace the filter when water pressure decreases or performance deteriorates.

Is installation difficult?

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Installation is easy and features convenient filter replacement. Simply remove your existing showerhead, attach the DailyCha-E showerhead to the shower arm, insert the desired filter, and test. The design enables simple setup.

Does DailyCha-E really remove chlorine?

Close Open

Yes, absolutely. DailyCha-E products meet NSF standards for chlorine removal and are certified by official agencies including KCL (antibacterial testing) and KEWI (residual chlorine testing). Our ACF filters are the same type used in major water purifiers, ensuring reliable performance backed by multiple certifications.

Can the filter remove lead and other harmful substances?

Close Open

Our ACF filters, used by major water purifier companies, effectively remove lead and other harmful substances such as benzene, toluene, and various heavy metals. The filter also provides 99.9% antibacterial function against bacteria and microorganisms. All performance claims have been verified by certified testing agencies (KCL, KEWI, KTR, KOTITI).

Is the DS-1 showerhead safe to use with hot water?

Close Open

The DS-1 showerhead is designed for use with water temperatures between 0°C and 65°C. Avoid prolonged exposure to temperatures above 80°C. Typical shower water temperature is around 60°C, which is perfectly safe for our product.

How often should I replace the filter?

Close Open

Filter replacement depends on usage and water quality. General guidelines: ACF Filter (3-6 months), Vitapresso Capsule (4-5 weeks), Sediment Filter (2 months). Replace the filter when water pressure decreases or performance deteriorates.

Is installation difficult?

Close Open

Installation is easy and features convenient filter replacement. Simply remove your existing showerhead, attach the DailyCha-E showerhead to the shower arm, insert the desired filter, and test. The design enables simple setup.

© 2019-2025 DailyCha-E Corporation. All rights reserved.


© 2019-2025 DailyCha-E Corporation. All rights reserved.